Refund policy

As a small jewellery business, we do our best to ensure that all of our customers are 100% happy with their orders. However, we can not offer refunds or exchanges on any jewellery for hygiene reasons.

At Nasty Galaxia we only offer refunds via gift cards on any faulty products or if the product is unfixable, once it arrives at our HQ. We cannot refund any order which is delayed due to an issue with the courier; this is completely out of our hands.